Frequently Asked Question (FAQs)

Are my images kept?

No we delete your images from our servers after your products have been posted to you. 

Are my images used to train AI?

Behind the scenes we use Google's Nano Banana AI. By using Feather & Blend you are agreeing to send your images to them, and they may use them to improve AI. Don't know how load of pictures of cats dressed as royalty are going to help though. 

Why do I get an error when I upload my image?

The most common reason for it now working are:

1. You have uploaded a picture of a celebrity - or are a celebrity (apologies Alan Carr if you're trying to buy something). 
2. Some of the products don't work with young children. For example you can't turn a pre-teen into a murderous mech warrior - but a fairy is fine. 
3. The AI can't find people or animals in the picture you uploaded. Try a different one. 

What's your refund policy?

You can read our refund policy here. 

How long does delivery take?

It usually takes a week to make and deliver your personalised gifts